Terms & Conditions
These Terms & Conditions constitute a legally binding agreement between you and Di-wrapp, operated by Distin-Gui Group. They govern your access to and use of the Di-wrapp platform, website, advertising booking services, and supplier network.
1. Acceptance and Eligibility
By accessing, browsing, registering an account on, or submitting an application to Di-wrapp (diwrapp.com), you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Privacy Policy and Cookie Policy.
To access or use Di-wrapp, you must be at least 18 years of age and possess the full legal power, authority, and capacity to enter into binding commercial contracts. If you are entering into these Terms on behalf of a company, corporate brand, or media agency, you represent and warrant that you possess valid authority to legally bind that organization.
2. The Service and Di-wrapp's Role as a Marketplace
Di-wrapp operates a digital marketplace and technological facilitation platform that connects advertisers seeking out-of-home (OOH) and digital out-of-home (DOOH) advertising inventory with independent suppliers and media owners ("Media Owners") who control digital screens, physical advertising spaces, billboards, transit media, venue displays, and urban outdoor networks.
Unless expressly stated in a separate written agreement, Di-wrapp acts as a technology intermediary and marketplace facilitator. Di-wrapp does not own, lease, or physically maintain the third-party screens, spaces, or advertising inventory listed on the platform. The contractual delivery of the advertising display time or media space remains between the advertiser and the approved Media Owner, facilitated through the platform.
During our current pre-launch and onboarding phase, public features may be limited to marketing overviews, partner onboarding forms, contact inquiries, and previews of coming-soon capabilities.
3. User Accounts and Registration
To access advanced marketplace features, campaign booking tools, or vendor portals, you must create a user account. You agree to provide accurate, current, and complete information during registration and keep your account details updated.
You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify Di-wrapp immediately at info@di-wrapp.com of any known or suspected security compromise.
Di-wrapp reserves the right, in its sole discretion, to reject any registration, refuse service, or disable accounts that provide deceptive, incomplete, or unauthorized information.
4. Advertiser Obligations and Content Standards
Advertisers are solely responsible for all creative materials, text, graphics, videos, trademarks, and messaging submitted for display on the Di-wrapp marketplace.
A. Prohibited Content Categories
Advertisers must strictly avoid submitting any advertising content that:
- Violates applicable laws, public order, social decencies, or religious sensibilities in the country or municipality where the advertising inventory or display space is situated.
- Promotes unlawful substances, unauthorized pharmaceuticals, narcotics, or unregulated gaming/gambling.
- Contains hate speech, defamation, harassment, violence, sexually explicit material, or political messaging not explicitly licensed by competent authorities.
- Infringes third-party intellectual property, patent, trademark, copyright, or publicity rights.
- Contains deceptive, false, fraudulent, or unsubstantiated commercial claims or pyramid schemes.
B. Regulatory Approvals per Country
- The advertiser bears full legal responsibility for securing all statutory media licenses, advertising permits, commercial registrations, and governmental approvals required by municipal and national authorities in the display country prior to campaign launch.
- In Saudi Arabia, advertisers must comply with all advertising standards established by the General Authority of Media Regulation (GAMR) and municipal authorities [TO CONFIRM: Specific regulatory approval upload requirements].
- Di-wrapp and Media Owners reserve the absolute right to reject, suspend, or cancel any advertisement that fails compliance review without liability.
5. Media Owner Obligations and Inventory Listings
Entities applying to list digital screens, physical spaces, or advertising inventory ("Media Owners" or "Suppliers") must undergo an onboarding review and approval process by Di-wrapp before any inventory goes live on the marketplace.
- Accurate Inventory Information: Media Owners must provide truthful, verifiable specifications regarding inventory location, format (such as digital screens, static displays, or physical spaces), dimensions, resolution where applicable, operating hours, audio capabilities, and daily traffic estimates.
- Legal Authorization to Host: Media Owners warrant that they hold valid municipal permits, property lease agreements, commercial licenses, and rights to broadcast or display commercial advertisements on their advertising inventory.
- Display Uptime & SLA: Media Owners agree to maintain their hardware, display spaces, media players, and network connectivity in sound working order to fulfill booked campaigns [TO CONFIRM: [TO CONFIRM: e.g. 98.0% monthly uptime SLA for active displays]].
- Proof of Play: Media Owners must furnish electronic logs, automated telemetry, or visual proof-of-performance confirming that scheduled advertiser campaigns aired or displayed in accordance with booking specifications.
6. Bookings, Fees, Payments, and Cancellations
The following commercial terms govern campaign reservations and platform transactions:
- Platform Fees and Pricing: Pricing for advertising spots, spaces, loops, impressions, or day-parts is displayed on the marketplace or agreed in an official campaign order. Stated prices exclude statutory value-added tax (VAT) or local municipal fees unless explicitly noted.
- Payment Processing (Forward-Looking): Payments may be executed via approved corporate payment gateways, wire transfers, or dedicated platform wallet balances. Charges are billed in the agreed transaction currency.
- Cancellations and Refunds: Campaign reservations require advance coordination. [TO CONFIRM: Notice required: 48 hours prior to scheduled launch for partial or full credit; campaigns already broadcast or within 24 hours of live launch are non-refundable].
- Disrupted Broadcasts: If an approved screen or advertising space experiences technical failure, physical obstruction, power outage, or municipal blackout, the Media Owner and Di-wrapp will provide reasonable compensation through a rescheduled campaign make-good or pro-rata credit.
7. Content and Intellectual Property
All intellectual property rights in the Di-wrapp platform, including website architecture, software code, graphic user interfaces, brand names, logos, algorithms, and design tokens, remain the exclusive property of Distin-Gui Group and its licensors.
By submitting advertising creative materials to Di-wrapp, the advertiser grants Di-wrapp and the designated Media Owner a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and transmit the materials solely for the purpose of executing the booked campaign and providing proof-of-performance.
8. Acceptable Use Policy
You agree not to use the Di-wrapp platform to:
- Scrape, crawl, harvest, or extract data from our marketplace using automated scripts, bots, or unauthorized spiders.
- Decompile, reverse-engineer, disassemble, or attempt to derive the source code of the platform or its APIs.
- Introduce viruses, trojans, worms, or malicious code that impairs system performance or breaches data security.
- Circumvent, bypass, or tamper with security measures, edge proxies, rate-limiters, or authentication mechanisms.
- Engage in fraudulent transactions, fictitious bookings, or unauthorized reselling of advertising inventory or media time.
9. Platform Availability and Modifications
Di-wrapp strives to maintain high availability across its digital platforms. However, we do not warrant that our website, API, or marketplace tools will be uninterrupted, error-free, or continuously available. We reserve the right to perform scheduled maintenance, implement software updates, or suspend features without prior notice.
10. Disclaimers of Warranties
TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DIWRAPP PLATFORM, WEBSITE, AND MARKETPLACE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
DISTIN-GUI GROUP DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE MAKE NO REPRESENTATIONS REGARDING THE SPECIFIC COMMERCIAL OUTCOME, IMPRESSIONS, CONVERSIONS, OR REVENUE GENERATED FROM ANY ADVERTISING CAMPAIGN.
11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DISTIN-GUI GROUP, ITS DIRECTORS, EMPLOYEES, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE PLATFORM.
[TO CONFIRM: In all circumstances, Di-wrapp’s total aggregate liability arising out of or related to these Terms or any campaign booking shall be limited to the total amount paid by the advertiser to Di-wrapp for the specific disputed campaign in the three (3) months preceding the event, or one hundred US dollars ($100), whichever is greater].
12. Indemnification
You agree to defend, indemnify, and hold harmless Distin-Gui Group, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from: (a) your breach of these Terms; (b) any advertising material submitted by you that violates third-party intellectual property or local advertising regulations; or (c) your violation of applicable laws.
13. Suspension and Termination
Di-wrapp may suspend or terminate your access to the platform immediately, without prior notice or liability, if you violate any provision of these Terms, engage in suspected fraudulent or unlawful activity, or fail to satisfy verification checks. Upon termination, your right to use the platform ceases immediately.
14. Governing Law and Dispute Resolution
These Terms & Conditions, and any dispute or claim arising out of or relating to them or their subject matter, shall be governed by and construed in accordance with [TO CONFIRM: Laws and regulations of the Kingdom of Saudi Arabia].
Any controversy, dispute, or claim arising under these Terms that cannot be settled amicably shall be subject to the exclusive jurisdiction of [TO CONFIRM: Competent courts of Riyadh, Kingdom of Saudi Arabia].
[TO CONFIRM: In the event of any conflict, discrepancy, or inconsistency between the English and Arabic versions of these Terms, the English language text shall legally prevail].
15. Changes to These Terms
We reserve the right to revise or modify these Terms & Conditions at our discretion at any time. When modifications occur, we will update the "Last Updated" date at the top of this page. Your continued use of the Di-wrapp platform following the publication of revised terms constitutes your binding acceptance of the changes.
16. Contact Information
If you have questions, notices, or inquiries concerning these Terms & Conditions, please contact us at:
- Company: [TO CONFIRM: Distin-Gui Information Technology Company / Di-wrapp Co.]
- Parent Entity: Distin-Gui Group
- Headquarters (HQ): Laysen Valley - Um Al Hamam District, Building 13, Riyadh 123229, Saudi Arabia
- UAE Office: Dubai International Airport, 104-021, Dubai 221112, United Arab Emirates
- LB Office: Al Hamra Main Street, 5th Floor, Beirut, Lebanon
- Legal Inquiries: [TO CONFIRM: legal@di-wrapp.com]
- General Inquiries: info@di-wrapp.com
- Telephone: +966 50 572 2153
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Have questions regarding our terms of service, advertiser guidelines, or Media Owner listing agreements? Our team is available to assist you.
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